Frequently Asked Questions

Ordering With Us

How much can I order online?

What are the minimum order amounts for Customisation?

Do I need to create an account first to begin ordering products?

Do you do bags for events?

Would you be able to make a product for me if you do not have it in your range?

Shipping & Delivery

How do I get a low flat rate delivery?

How much is delivery?

How long does delivery take?

Can I pick up my retail packaging goods from the warehouse myself?

Do you deliver internationally outside of AU?

Shipping to regional areas?


Are my payment details secure with Gispac?

I wish to have a refund on my order - how do I go about with this?


Can I get a sample of my products before I order?

Do you have a showroom that I can visit and can take a look at?

Corporate Social Responsibility

What is Gispac's view on Corporate Social Responsibility?


How do I contact Sales and Customer Service?



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